Elevate UCaaS

Managing voice, video, and messaging across multiple tools can be complex and costly. Elevate Unified Communications as a Service – our most advanced offering – unifies everything your team needs — calling, meetings, video conferencing, messaging, and integrations — into one secure, cloud-based platform. Empower your business to operate smarter, support remote work seamlessly, and reduce overhead with a single, simple, secure, managed solution that scales as you grow.

View Plans & Pricing

Key Benefits of
Elevate UcaaS

Seamless Microsoft Teams Integration

Extend Teams beyond collaboration to full business telephony — no additional Teams Phone license required. Get unlimited local and long-distance calling across 33 countries, all managed within your familiar Teams environment.

Business Texting

Communicate with customers by text using your own business number. Send and receive unlimited chats and up to 500 SMS/MMS per user. For bulk or campaign messaging, simply register or upgrade to our Contact Center edition.

Web Faxing

Eliminate traditional fax machines. Send, receive, and store faxes online through a secure web portal using a WebFax number. Get instant email alerts and view faxes as PDFs from any device — saving time, paper, and maintenance costs.

Integrations

Connect Elevate UCaaS with popular CRMs like Salesforce to improve workflows. Click-to-call, screen pops, automatic record creation, and real-time call logging keep customer data accurate and accessible — boosting both efficiency and service quality.

Advanced Call Centre Features

Manage inbound calls with Hunt Groups or unlock full visibility with Advanced Hunt Groups. Supervisors can monitor, coach, or join calls live to maintain service standards. Handle calls, chats, SMS, and emails from a single unified dashboard.

Enterprise-Grade Reliability & Security

Built on a SOC 2-audited platform with GDPR, HIPAA, and ISO compliance. Auto Attendant ensures professional call routing, while Spam Protection filters unwanted calls before they reach your team — keeping operations secure and efficient.

30-Days Archiving

Automatically capture calls, messages, and meetings for 30 days at no cost. Encrypted at rest and in transit, with fast contextual search for audits or retrievals — ensuring your business stays compliant without added effort or tools.

Choose Your Elevate UcaaS Plan

All plans include comprehensive unified communication features with Microsoft Teams integration.

*Contact us for detailed pricing information and custom solutions.

Most Popular

Elevate Teams Pro

$30/extension / mo

Advanced unified communications with premium features and international calling

  • Embedded MS Teams Calling
  • User Texting: 500
  • Web Fax
  • Integration with multiple Email & CRM platforms
  • Generic CRM Screen Pop
  • Call Center Features
  • Desktop & Mobile App
  • Unlimited Calling
  • Local Number
  • Auto Attendant
  • Caller ID
  • Hunt Groups with Agent Log In/Out
  • Call Transfer/Call Hold/3-Way Calling/Music on Hold
  • Hot Desking
  • Paging
  • Call Park/Pickup
  • Intercom
  • SPAM Call Blocking/Tagging
  • Emergency Services Notification
  • Voicemail
  • Call Recording
  • 30-Days Archiving
  • Presence Detection/2-Way Sync
  • QoS Dashboard
  • Call History
  • Active Directory
  • Chrome (Click to Call)
  • Number of Concurrent Endpoints: 5
  • Free Device
  • Free International Calling to 33 Countries
  • User Call Forwarding
  • Voicemail Transcription
  • Service Adoption Dashboard
Get Started

Elevate Teams Enterprise

$40/extension / mo

Complete enterprise solution with maximum texting and all premium features

  • Embedded MS Teams Calling
  • User Texting: 1000
  • Web Fax
  • Integration with multiple Email & CRM platforms
  • Generic CRM Screen Pop
  • Call Center Features
  • Desktop & Mobile App
  • Unlimited Calling
  • Local Number
  • Auto Attendant
  • Caller ID
  • Hunt Groups with Agent Log In/Out
  • Call Transfer/Call Hold/3-Way Calling/Music on Hold
  • Hot Desking
  • Paging
  • Call Park/Pickup
  • Intercom
  • SPAM Call Blocking/Tagging
  • Emergency Services Notification
  • Voicemail
  • Call Recording
  • 30-Days Archiving
  • Presence Detection/2-Way Sync
  • QoS Dashboard
  • Call History
  • Active Directory
  • Chrome (Click to Call)
  • Number of Concurrent Endpoints: 5
  • Free Device
  • Free International Calling to 33 Countries
  • User Call Forwarding
  • Voicemail Transcription
  • Service Adoption Dashboard
Get Started

Contact Us

Existing Clients

We’re here to support your business communications needs. Get in touch with our team through any of the following channels:

  • Phone Support
    519-489-7209 (Press 2)
    Available 24/7 for urgent issues
  • Email
    support@modernworks.ca
    Response within 2 business hours
  • Client Portal
    Log in to manage your account and submit tickets
  • Office Hours
    Monday - Friday: 8:30 AM – 5:00 PM EST
  • Head Office
    Modernworks Inc.
    11B Paulander Drive
    Kitchener, ON, N2M 5B6

New Clients

We serve businesses across Canada with customized voice solutions that reduce costs and improve reliability.

Request a FREE cost saving analysis by filling out the form below: