About ModernWorks

ModernWorks was founded in 2007 with a clear mission: to provide enterprise-grade voice solutions to small and medium-sized businesses at affordable prices. What began as a small team of telecommunications experts has grown into a respected industry leader serving clients across Ontario.

Throughout our 18-year history, we’ve consistently stayed ahead of industry trends, transitioning from traditional PBX systems to cutting-edge VoIP and cloud-based solutions. Today, ModernWorks is a trusted provider of managed voice solutions to 4,000+ users across hundreds of businesses, from small local companies to multi-location enterprises with complex communication needs.

Our Team

Piyush Kunnapallil

President
With over 16 years' experience in electronics, IT and distribution, Piyush leads ModernWorks with a vision to provide enterprise-level voice solutions to small and medium-sized businesses. He previously served as a Director at Samsung Electronics, where he managed and developed the printer, IT and electronics businesses.

Ron Hill

Founder
Ron founded ModernWorks in 2007 and has been the chief architect of the company's infrastructure & services and the driving force behind the stellar reputation commanded by the company in its market.

Richard Morand

Account Manager
Richard leads our sales team with over 15 years of experience in telecommunications sales and client relationship management.

Kyle Dunlop

Finance Manager
Kyle manages the financial operations of ModernWorks, ensuring sustainable growth and sound financial planning for the company.

Derek Woolcott

Technical Supervisor
Derek oversees all technical operations, bringing extensive experience in network engineering and telecommunications infrastructure.

Sherrie Lyn Thorne

Project Manager
Sherrie ensures smooth delivery of all services, with her background in project management helping to keep ModernWorks projects running efficiently.

Uchenna Emelife

Tech Support
Uchenna provides expert technical support, helping clients resolve issues quickly and efficiently.

Joseph Hynes

Tech Support
Joseph brings technical expertise and a customer-first approach to solving client technical issues.

Our Core Values

Customer First

We prioritize our customers’ needs above all else, working tirelessly to ensure their satisfaction and success.

Technical Excellence

We maintain the highest standards in technical implementation and constantly update our knowledge and skills.

Integrity

We operate with transparency and honesty in all our business dealings and communications.

Reliability

Our customers can count on us for consistent, dependable service they can trust day after day.

Do What You Say You're Going to Do

We communicate clearly and effectively and consistently follow through on our commitments.

Contact Us

Existing Clients

We’re here to support your business communications needs. Get in touch with our team through any of the following channels:

  • Phone Support
    519-489-7209 (Press 2)
    Available 24/7 for urgent issues
  • Email
    support@modernworks.ca
    Response within 2 business hours
  • Client Portal
    Log in to manage your account and submit tickets
  • Office Hours
    Monday - Friday: 8:30 AM – 5:00 PM EST
  • Head Office
    Modernworks Inc.
    11B Paulander Drive
    Kitchener, ON, N2M 5B6

New Clients

We serve businesses across Canada with customized voice solutions that reduce costs and improve reliability.

Request a FREE cost saving analysis by filling out the form below: