Total Communications Solutions for Business
ModernWorks provides Telecom solutions that are end to end…from the telephone… to the telephone system… to the telephone lines.
- Telephones from Yealink, Toshiba, Aastra, Mitel, Panasonic, Cisco, Polycom
- Soft Phone Clients for PC, MAC, Android, iPhone, Blackberry
- Telephone systems – SIPWorks IP PBX, Cloud Voice, Toshiba CIX and Edge
- Telephone lines – SIP Trunks, analog lines, PRI
Harnessing the Internet
Our focus is in providing solutions that utilize the Internet to provide Business Quality telephone calls. This not only provides lower cost calling to the rest of the world, it also allows increased functionality and flexibility.
- Utilize low cost SIP Trunks, even for older legacy telephone systems
- Connect multiple offices for extension to extension dialing, etc
- Home office connectivity
- Centralized Operator
- Distributed staff resources and Call Centre Agents
Solution Ownership… Quality of Service
ModernWorks takes responsibility for the entire solution. Call quality issues are a common complaint from clients who have tried other Telecom providers and VARs. ModernWorks has developed a process, and accompanying products, that ensure Business Quality telephone calls across the Internet, or indeed on your own private network.
SIP Trunk connections are engineered to ensure that the required call volume and call quality can be maintained. We test the connection with real voice traffic to ensure that these parameters can be supported. And finally, we monitor the connection to ensure trouble free consistent call quality.
We make Call Quality our Business.
We have developed a low cost router/firewall solution that has conquered the issue of telephone call quality on the Internet. Our ER150 edge router can be your complete firewall solution, or it can be placed in front of your existing infrastructure to ensure call quality while allowing your IT staff to maintain your infrastructure as before, in a secure fashion.
We work with your IT team instead of against them.
A single extension utilizing multiple devices has you covered. Whether using a smart phone, a tablet, a laptop, or a good old fashioned desk phone, you are reachable anywhere on a single number.
Whether your business is a small local company, you have another office across the country, or perhaps you have multiple offices in multiple countries, ModernWorks can tailor a solution that fits your singular requirements. We have had great success in the growing Global Telecom solution market. These are some examples of solutions that clients are receiving:
- SIP Trunks with telephone numbers across multiple provinces and/or countries providing a single monthly bill for all locations
- Cloud Voice solutions providing a single telephone system with end users connecting globally
- Interconnecting disparate telephone systems from different vendors to allow interoffice connectivity
- Mixed solution of Cloud Voice systems and on premise SIPWorks telephone systems in locations where it makes sense
- Collocated SIPWorks telephone systems providing service for 50 + locations across Canada