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Products & Services » Toshiba Telephony
Wednesday, February 08, 2012
 

 

Authorized Toshiba Dealer
 
ModernWorks is an authorized Toshiba Dealer for telephone systems. We provide new system sales, upgrades, maintenance contracts, and technical support.
 
Information is provided here on the following products:
 
 
Please see your ModernWorks Sales Representative for further details.
 
 
TELEPHONE SYSTEMS
 

CIX40
When it comes to telecommunications, the Strata® CIX40 IP business communication system delivers. Easy call handling scores points with employees and customers. Comprehensive features enable you to work just as you need. Scalability means you can expand capacity as your requirements change—without losing your initial investment. And because it’s from Toshiba, you can count on unsurpassed reliability, audio clarity, and performance.

Powerful Strata CIX40 Advantages Strata CIX40 is a highly versatile scalable IP Communication Solutions For Small Business
Affordable performance for small business
  • Unique, wall-mountable, modular design
  • 8-24 IP channels for IP telephone connections and IP Strata Net multi-system networking
  • 8-16 digital telephone ports
  • 4-11 CO lines with Caller ID
  • 1-2 analog station ports
  • Voice Mail and Auto Attendant
  • Add advanced applications as you need them for Unified Messaging, Call Center ACD and Reporting, CRM integration, Voice Logging, Web-based Personal and System Administration, FeatureFlex feature customization, and more!
  • Add employee stations, telephone numbers, and fax lines with ease
  • Fully upgradeable, protecting your technology investment
CIX100
It's time to break down the barriers to greater productivity, take a giant leap toward improved communications, and embrace one of today's most intelligent, versatile, and cost-effective telecommunications solutions. The Strata CIX100 is the business telephone system that lets you work exactly as you need to today, while giving you the ability to cost-effectively add capabilities as you grow.


Modular in architecture. Scalable in design. Networkable with other systems. The Strata CIX100 lets you combine CO lines, telephones, and peripherals in any configuration — and the ability to build out your system as you grow.Strata CIX100
  • Expand up to 112 ports — and even more by networking multiple systems.
  • Share vital information and functionality between your main office, branch offices, and remote locations.
  • Take advantage of remote user telephone connectivity that lets you use your newfound communication features anywhere you work with exceptional cost-efficiency.
  • Take telephone functionality wherever you leave your desk with a full line of integrated cordless and wireless telephones.
  • Promote effective communication with easy to use but sophisticated Stratagy voice processing capabilities that include Auto Attendant, Voice Mail, Unified Messaging, Automated Speech Recognition (ASR), Text-to-Speech (TTS) and Interactive Voice Response (IVR) capabilities.
  • Answer incoming customer calls with utmost efficiency with ACD/MIS call center features.
 
CIX670
 
One world. One company. One goal of communicating better. And one telephone system that brings it all together. The Strata CIX670 unifies, coordinates, and streamlines all your communications with stunning agility and proficiency.
http://www.toshiba.ca/web/opg/images/telsys_ctx670_servers.jpg
  • Expand up to 560 telephones — and even more by networking multiple systems.
  • Share vital information and functionality between your main office, branch offices, and remote locations.
  • Take advantage of remote user telephone connectivity that lets you use your newfound communication features anywhere you work with exceptional cost-efficiency.
  • Take telephone functionality wherever you leave your desk with a full line of integrated cordless and wireless telephones.
  • Promote effective communication with easy to use but sophisticated Stratagy voice processing capabilities that include Auto Attendant, Voice Mail, Unified Messaging, Automated Speech Recognition (ASR), Text-to-Speech (TTS), and Interactive Voice Response (IVR) capabilities.
  • Answer incoming customer calls with utmost efficiency with ACD/MIS call center features.

 

VOICE MAIL

 
iES16
Turn your Strata CIX or CTX into a powerful voice processing server.
Adaptability and upgradeability have always been cornerstones in Toshiba technology. The Stratagy iES16 is no different. Add this cutting-edge circuit card to your Toshiba Strata business telephone system and turn it into a powerful voice processing solution, similar to the standalone, full-featured Stratagy Enterprise Server. The Stratagy iES16 supports up to 16 ports, making plug-and-play voice, fax, and e-mail message management simple.
  • Integrated enterprise server on compact circuit card
  • Supports four to 16 ports and over 100 hours of storage
  • Plug and play simplicity
  • Voice, fax and e-mail message management and distribution
  • Unified messaging
  • Fax server
  • Call recording
  • Automated attendant
  • Call routing
Easy navigation.
  • Access each mailbox menu option simply by pressing the corresponding soft key
  • Exceptionally easy to use without complicated training or transition periods
Unified messaging.
  • Consolidate all types of communications and manage more messages in less time
  • Play voice messages through your PC or through your handset for privacy
  • View faxes on your screen and print them as you would any document
  • Forward voice or fax messages as WAV or TIF files to any e-mail address
  • Retrieve Stratagy voice and fax messages via the Internet from any e-mail service that supports SMTP and POP3 protocols
  • Manage voice, fax and e-mail messages via telephone
Do more with your faxes.
  • Store inbound faxes in your mailbox, and print, forward, or display them on your screen
  • Fax On Demand and Fax Back features give customers access to brochures, price lists and other printed information with ease any time of day or night
  • Fax Mail makes it possible to transmit faxes from e-mail boxes to any specified portable computer, fax device, or hotel fax machine
  • Fax Broadcast lets you instantly transmit any fax document to multiple recipients. You can even add voice comments to a fax
Answer calls professionally and automatically.
  • Automated Attendant enables callers to route their own calls and leave messages without receptionist assistance
  • Automated Attendant handles the call according to the employee’s specific mailbox configuration — such as offering the ability to dial another extension
  • Employees can program the system to screen calls or execute an IVR application
  • The system can detect fax tones and transfer those calls to specified fax machines
Call routing.
  • Calls are automatically routed according to a caller’s extension or department preference
  • A company directory feature makes it easy to locate names and extensions
  • Unanswered or busy calls can be automatically routed to another extension or an operator.
  • Callers have the option of holding, hanging up, or leaving a message
Call recording for superior accuracy.
  • Store any conversation in your voicemail box for easy retrieval or review
  • Pause and restart functions give you the power to listen on your terms and at your pace
Voice mail versatility.
  • Record up to seven different personal greetings per employee — scheduled for appropriate times during the day or week or according to your extension’s use status at the time
  • Callers have the opportunity to call another extension, hold, or transfer to an operator for assistance.
  • Complete control to replay, skip, advance, rewind, delete, pause, prioritize, or adjust message volume
  • Customize the way you’re notified of messages, from receiving a pager alert to indicating urgent status
  • Ability to create folders for different types of messages
 
iES32
 
Turn your Strata CIX or CTX into a powerful voice processing server.
Adaptability and upgradeability have always been cornerstones in Toshiba technology. The Stratagy iES32 is no different. Add this cutting-edge circuit card to your Toshiba Strata business telephone system and turn it into a powerful voice processing solution, similar to the standalone, full-featured Stratagy Enterprise Server. The Stratagy iES32 supports up to 32 ports, making plug-and-play voice, fax, and e-mail message management simple.
  • Integrated enterprise server on compact circuit card
  • Supports four to 32 ports and over 600 hours of storage
  • Plug and play simplicity
  • Voice, fax and e-mail message management and distribution
  • Unified messaging
  • Fax server
  • Call recording
  • Automated attendant
  • Call routing
Easy navigation.
  • Access each mailbox menu option simply by pressing the corresponding soft key
  • Exceptionally easy to use without complicated training or transition periods
Unified messaging.
  • Consolidate all types of communications and manage more messages in less time
  • Play voice messages through your PC or through your handset for privacy
  • View faxes on your screen and print them as you would any document
  • Forward voice or fax messages as WAV or TIF files to any e-mail address
  • Retrieve Stratagy voice and fax messages via the Internet from any e-mail service that supports SMTP and POP3 protocols
  • Manage voice, fax and e-mail messages via telephone
Do more with your faxes.
  • Store inbound faxes in your mailbox, and print, forward, or display them on your screen
  • Fax On Demand and Fax Back features give customers access to brochures, price lists and other printed information with ease any time of day or night
  • Fax Mail makes it possible to transmit faxes from e-mail boxes to any specified portable computer, fax device, or hotel fax machine
  • Fax Broadcast lets you instantly transmit any fax document to multiple recipients. You can even add voice comments to a fax
Answer calls professionally and automatically.
  • Automated Attendant enables callers to route their own calls and leave messages without receptionist assistance
  • Automated Attendant handles the call according to the employee’s specific mailbox configuration — such as offering the ability to dial another extension
  • Employees can program the system to screen calls or execute an IVR application
  • The system can detect fax tones and transfer those calls to specified fax machines
Call routing.
  • Calls are automatically routed according to a caller’s extension or department preference
  • A company directory feature makes it easy to locate names and extensions
  • Unanswered or busy calls can be automatically routed to another extension or an operator.
  • Callers have the option of holding, hanging up, or leaving a message
Call recording for superior accuracy.
  • Store any conversation in your voicemail box for easy retrieval or review
  • Pause and restart functions give you the power to listen on your terms and at your pace
Voice mail versatility.
  • Record up to seven different personal greetings per employee — scheduled for appropriate times during the day or week or according to your extension’s use status at the time
  • Callers have the opportunity to call another extension, hold, or transfer to an operator for assistance.
  • Complete control to replay, skip, advance, rewind, delete, pause, prioritize, or adjust message volume
  • Customize the way you’re notified of messages, from receiving a pager alert to indicating urgent status
  • Ability to create folders for different types of messages
 
Telephones
 
5000-Series IP Telephones
IP Business Telephones
Toshiba business telephones and consoles are designed to take the knocks of any busy workplace. We add in an ingenious concept called simplicity that makes advanced features easy-to-use and easy to customize. High performance doesn’t have to mean highly complicated.

IP telephony eliminates long distance charges between branch locations, extending telephone system capabilities to remote locations, seamlessly connecting wired and wireless systems, and taking Internet ROI to a whole new level. Toshiba IP technology gives you the power to use your private intranet or the Internet to extend full telephone system functionality to any location in the world.

Sleek, functional styling
Improve your office ergonomics with the slim profile and unique tilting base that adjusts to eight perfect angles.

Each IP 5000-series model offers:
  • Integrated Gigabit Ethernet switch for fastest access to high speed network connections
  • Large, backlit display for superior readability in variable light environments
  • Sleek low profile design and unique tilt-base for versatile phone placement
  • Off Hook Call Announce through speaker or handset
  • Full duplex speakers for superior sound
  • Onscreen prompts that help you complete common tasks
  • Programmable one-touch buttons for fast access to calling functions
  • HTML and Java support with customizable applications
  • Integrated Headset Interface
http://www.toshiba.ca/web/opg/images/thumb-1.jpg
IP5131C-SDL
9-line Backlit LCD with 10 programmable buttons, and LCD key labels and integrated browser
http://www.toshiba.ca/web/opg/images/thumb-2.jpg
IP5132C-SD
4-line Backlit LCD with 20 programmable buttons
http://www.toshiba.ca/web/opg/images/thumb-3.jpg
IP5022C-SD, IP5122C-SD, or IP5122C-SDC
4-line LCD (available with or without backlit LCD) 10 programmable buttons (available with or without local CO line interface)
http://www.toshiba.ca/web/opg/images/thumb-4.jpg
LM5110
Backlit LCD Add-On Module with 10 programmable buttons
http://www.toshiba.ca/web/opg/images/thumb-5.jpg
KM5020
Add-On Module with 20 programmable buttons
http://www.toshiba.ca/web/opg/images/thumb-6.jpg
IDM5060
DSS/BLF Console with 60 programmable buttons
 
CIX Attendant Console
CIX Attendant Console
Toshiba SoftIPT® Softphone
Toshiba gives you the power to stay connected using wireless SoftIPT soft phone clients that run on your laptops, tablet PCs, or PDAs via your wireless local area network (WLAN). You can roam anywhere your WLAN goes and maintain voice and data functionality.
CIX Attendant Console
Toshiba SoftIPT® Softphone
Wireless IP Telephone
The wireless IP telephone operates within your facility over your wireless Local Area Network. You can leverage your existing investment by combining voice and data applications on the same wireless LAN.
Toshiba SoftIPT Softphone